Delete Your eBiens Account

How to request account deletion

If you want to delete your eBiens account, please follow these steps:

In the Android app: sign in, open Account, choose Delete Account, review the explanation, and confirm with your password. On the website: sign in, open Dashboard, enter your password in the account deletion section, and confirm deletion.

If you cannot access your account, you can request deletion by contacting us at: contact@ebiens.com

What happens after deletion

The app and website use the same deletion process. It hides your listings, removes your uploaded property photos and avatars from active storage, removes your listings and associated account records, revokes sessions, and deletes the authentication account. Processing starts when you confirm; success is displayed only after these steps complete. If a step fails, listings remain hidden and you can retry or contact support.

Provider backups and infrastructure security logs may remain subject to the providers’ retention schedules. A fixed period for these records has not been confirmed. A deletion status record without your email or account link may remain. Contact contact@ebiens.com for retention details or help with a failed request.

Contact

For questions about account deletion, contact eBiens at: contact@ebiens.com